Warranty & Returns

All Teabloom teaware comes with a 90-day warranty, and anything that arrives broken is replaced free. Teaware can be exchanged or returned within 14 days of purchase.

14 days

to exchange or return teaware

90 days

warranty on all teaware

1 year

warranty when you register within 14 days

Tea

is perishable and can’t be returned

Warranty

Every piece of teaware is covered for 90 days. Register it within 14 days of purchase to extend the warranty to one year.

Register your teaware

Damaged on arrival

Send us the details through our contact form and we’ll mail you a free replacement. Include:

• your order number from the website you bought from
• photos of the broken item(s)
• your full name and the shipping address for the replacement

Exchange an item

Exchanges are accepted within 14 days of purchase.

1. Contact us with your order number (if you have it), your name and shipping address, and the product you’d like instead — its name or web address.
2. Repack the item in its original packaging and packing material.
3. Write your order number or email address on the outside of the box as the RMA#.
4. Mail it with the original receipt to the return address below.

Return an item for a refund

Returns are accepted within 14 days of purchase.

1. Repack the item in its original packaging and packing material, if possible.
2. Write your order number on the outside of the box as the RMA#.
3. Mail it to the return address below.

Once your return reaches us, we issue a full refund.

Return address

Return shipping is paid by you — we don’t provide prepaid labels. Allow at least 7 days for a return, exchange or replacement to be processed once it reaches us.

Perishable items

Questions about a return? Contact Teabloom Customer Service.